Building a communications function at Ledger
Built Defensive Communications from the ground up, including response workflows, shared knowledge resources, and coordination.
Steven Pajewski
I build software, lead technical projects, and help people make sense of complicated tools and ideas.
My background spans IT leadership, communications, community programs, and hands-on development. Through Velcrafting, I build tools, explore practical uses for AI, and share what I learn. I’m based in Spring, Texas.
Build useful tools and help teams put them to work.
Explain complex products and help people find reliable answers.
Turn an unclear problem into a practical plan and carry it through.
Built Defensive Communications from the ground up, including response workflows, shared knowledge resources, and coordination.
Directed IT for approximately 400 users, led infrastructure and phone upgrades, and reduced onboarding from several weeks to 3 days.
CareSight caregiver-awareness prototype and developer tools for AI agents.
Defensive Communications focused on Brand Trust & AI Visibility; built the function from 0→1 with response, FAQ, and visibility systems.
Public practice since 2016; developer work under the Velcrafting name began in 2021, with the company formed as an LLC in 2024.
Delivered AI tutor‑agent prototype and integrated design into full‑stack workflow to improve team efficiency.
Co-authored a 50-page manga in one month, combining generative AI, human storytelling, and Figma.
Led infrastructure and VoIP modernization across five dealership locations.
Built and standardized Comcast Automated Testing System (CATS) racks to replicate field outages and support troubleshooting.
Managed lifecycle and data-center logistics, including secure disposal for enterprise IT assets.