About Steven Pajewski

Career Timeline 🗓️

1. 

   Defensive Communications Manager

   Ledger · Contract · Remote

   Jul 2024 – Present • 1 yr 2 mos

   Established first Defensive Communications function; frameworks for brand trust, misinformation response, and community mobilization across Reddit, Discord, X, YouTube, and TikTok.

   • Built the department’s foundation from scratch (playbooks, workflows, vendor partnerships)
   • Reduced response times by 70% via streamlined workflows and approved messaging playbooks
   • Designed and deployed cross‑functional FAQ/brand‑response database (AppSheet) used by PR, Support, Social, and affiliates
   • Directed global moderation strategy, overseeing vendors moderating millions of interactions across Reddit, Discord, and X
   • Co‑developed AI‑powered phishing detection projected to deliver 1M+ proactive alerts annually
   • Launched Community Notes and education‑first initiatives; doubled social reach YoY and improved brand credibility
   • Partnered with executives and cross‑functional leaders to align rapid‑response strategies during launches and sensitive events
2. 

   Developer & Project Lead — velcrafting.com

   Self-employed · Self-employed · Remote

   Apr 2021 – Present • 4 yrs 5 mos

   Independent consultant building open‑source tools, platforms, and blockchain systems with tokenomics. Led community ops and strategy.

   • Create AI‑driven tools and products to optimize workflows
   • Build Web3 platforms, tokenomics, smart contracts, and mini‑game systems
   • Lead digital event coordination and strategic content for community engagement
   • Marketing and brand building support for startups and Web3 communities
3. 

   Developer, Front-End Designer & Researcher

   NUTEL Solutions · Full-time · Remote

   Aug 2023 – Mar 2024 • 7 mos

   Delivered AI tutor‑agent prototype and integrated design into full‑stack workflow to improve team efficiency.

   • Developed educational AI tutor‑agent for finance team
   • Introduced Figma into full‑stack workflow for development and creative teams
   • Authored technical process documentation to ease onboarding to new tools
4. 

   Co-Author, Developer & Designer

   Crimson Odyssey · Self-employed · Remote

   Oct 2023 – Jan 2024 • 3 mos

   Merged AI creativity with human storytelling to co-author and publish a 50-page manga in one month, achieving a 5-star Amazon rating.

   • Produced a full 50-page manga in 30 days — reducing typical indie cycle times by 80%
   • Directed storyboarding, scripting, art direction, and continuity across 5 chapters
   • Engineered AI pipelines with GPT, DALL·E 3, and Stable Diffusion to cut design revisions by ~50%
   • Built reusable prompt templates and memory-based agents, ensuring style consistency across 100+ assets
   • Co-developed layout and typography in Figma, delivering print-ready and digital editions
   • Workshopped drafts with 20+ early readers, integrating feedback into final release
5. 

   Director of IT

   Mike Maroone Automotive · Full-time · Colorado Springs, CO

   Jun 2018 – Apr 2021 • 2 yrs 10 mos

   Directed enterprise IT transformation across five dealerships, consolidating fragmented systems into a unified, modern cloud-based network.

   • Oversaw IT operations for 400+ users across 5 dealerships in Colorado and Florida
   • Migrated networks to Cisco Meraki and Fortinet stacks with 0 downtime during cutover
   • Upgraded 100% of telecom lines from analog to VoIP, reducing costs by ~15% annually
   • Cut onboarding from 3–4 weeks to 3 days — >80% improvement in provisioning speed
   • Negotiated vendor contracts across 5 providers, securing 20% average cost savings
   • Directed multimillion-dollar store renovation with 0 service disruption or revenue loss
   • Implemented company-wide password and account policies, reducing security incidents by ~30%
6. 

   Infrastructure and Implementation Engineer II

   Comcast · Colorado Springs, CO

   Sep 2017 – Apr 2018 • 7 mos

   Built and standardized Comcast Automated Testing System (CATS) racks to replicate field outages and accelerate systemic troubleshooting.

   • Constructed 24+ CATS racks, each simulating 24 household nodes (~600 test points total)
   • Deployed coax, Cat6, and fiber cabling to replicate real-world outage conditions
   • Created standardized installation and troubleshooting tutorials adopted across multiple labs
   • Enabled field engineers to cut mean time to repair (MTTR) by an estimated 20–30%
   • Documented and escalated 100+ outage scenarios, improving national diagnostic playbooks
   • Scaled lab knowledge sharing across Comcast divisions, training dozens of field techs
7. 

   Media IT Asset Manager

   Randstad Technologies US · Wilmington, DE

   Sep 2015 – Sep 2017 • 2 yrs

   Managed IT asset logistics for JP Morgan Chase data centers, ensuring secure, compliant, and uninterrupted operations.

   • Coordinated deployment and decommission of 1,000+ servers and networking assets
   • Supervised secure destruction of hundreds of drives, ensuring 100% audit compliance
   • Cataloged and tracked assets across multiple facilities, reducing inventory errors by ~40%
   • Improved documentation standards, cutting handoff friction between ops/logistics teams
   • Built redundancy cabling and workflows that improved disaster recovery readiness by ~25%
   • Ensured continuous uptime across mission-critical data centers supporting global finance